What if you cannot find the DNB mobile app in App Store?

First check what country or region you have selected in the App Store or iTunes settings – you will not find DNB mobile app if your selected country is other than Lithuania.

Detailed description of changing a country or a region.

What limits are applied for your transfer circle?

To ensure your security, we set the following transfers limits:
one transaction – 300 euro, day – 1,000 euro, monthly – 3000 euro.

What if I forgot my PIN code?

You can log in to the online DNB bank and change the PIN code. You do not have to enter the old PIN code when you change it.

How many failed attempts are allowed before Smart Login is blocked?

Smart Login is blocked after entering incorrect PIN code 5 times.

What are the technical requirements to the mobile device for using the mobile DNB bank?

You can install the mobile app to smart phones or tablets with Android (version 4.0 and higher) or iOS (version 7.0).
So far, the bank DNB mobile app cannot be downloaded to smart phones are tablets with Windows Phone or another operating system.