Check out Luminor Bank Terms & Conditions of Service.

 Luminor General Business Terms, effective from 2019 01 02

 General Rules on the Provision of Services (D), effective from 2018 05 25 to 2019 01 01
General Rules on the Provision of Services (N), effective from 2018 08 01 to 2019 01 01

Payment Service Rules, effective from 2018 11 06

Bylaws of Luminor Bank AB, effective from 2017 11 09, in Lithuanian
Licence of Luminor Bank AB

Fee Information Document and Glossary of Terms

Here private clients can find the Fee Information Document their are interested in and the Glossary of Terms used in this document, in Lithuanian:
Fee Information Document – Minimal Fee
Fee Information Document – Daily Banking Package
Fee Information Document – Active Banking Package
Fee Information Document – Gold Banking Package
Glossary of Terms

Bank Guarantees

In Lithuanian:

​ Rules for Providing Bank Guarantees, effective from 2017 10 01, may be used when Application for a Guarantee (D) is submitted
List of qualified certification service providers and registration agencies 
​ Application to Set a Limit

If your bank account number starts with LTXX40100:
​ Application for a Guarantee (D)
​ Application to Change the Conditions of a Guarantee (D)

If your bank account number starts with LTXX21400:
​ Application for a Guarantee (N)
​ Application to Change the Conditions of a Guarantee (N)

Bank accepts the following file formats of digitally signed documents: pdf, ADOC

Casco Insurance

​ Casco Insurance Rules, effective from 2016 01 04, in Lithuanian
​ Casco Insurance Memo, effective from 2016 01 04, in Lithuanian

Consumer Loan

​ Loan Insurance “ERGO Skėtis” Terms and Conditions, effective from 2017 07 01, in Lithuanian
​ Rules on Consumer Loan Granting, in Lithuanian

Home Insurance

​ Luminor | DNB Home Insurance Rules - insurer "Lietuvos draudimas", effective from 2016 08 15, in Lithuanian
​ Luminor | Nordea Home Insurance Rules - insurer "IF", effective from 2017 10 01, in Lithuanian

Letter of Credit

 Letter of Credit Purchasing Rules effective from 2018 09 15, in Lithuanian
 Cover Letter of Documents effective from 2018 09 15, in Lithuanian

Personal insurance

In Lithuanian:
 The special conditions for the personal insurance of account holders, valid from 20 July 2018
 Insurance rules, valid from 2016 06 16, on Lietuvos Draudimas website, in Lithuanian
Insurance broker information

Archive

Luminor archive

​ Bylaws of Luminor Bank AB, effective from 2017 10 01 to 2017 11 08, in Lithuanian

Payment Service Rules
 Effective from 2018 08 01 to 2018 11 05

Banking packages
​ 
Luminor terms and conditions of business packages for corporate customers, effective from 2018 02 01 to 2018 07 31

Luminor | DNB archive

Bylaws of AB DNB bankas
​ 
Bylaws of AB DNB bankas

General Rules on the Provision of Services
 
Effective from 2017 10 01 to 2017 05 24 
​ Effective from 2016 01 04 to 2017 09 30
​ Effective from 2014 07 21 to 2016 03 01
​ Effective from 2013 08 26 to 2014 07 20 
​ Effective from 2012 06 18 to 2013 08 25
​ Effective from 2006 05 12 to 2012 06 17, in Lithuanian

Payment Service Rules
​ 
Effective from 2017 10 01 to 2018 07 31
​ Effective from 2017 03 01 to 2017 09 30
​ Effective from 2017 02 01 to 2017 02 28, in Lithuanian
​ Effective from 2016 11 01 to 2017 01 31, in Lithuanian
​ Effective from 2016 04 01 to 2016 10 31 
​ Effective from 2016 02 29 to 2016 03 31in Lithuanian
​ Effective from 2016 01 01 to 2016 02 28
​ Effective from 2013 08 26 to 2015 12 31
​ Effective from 2012 06 18 to 2013 08 25
​ Effective from 2010 03 08 to 2012 06 17, in Lithuanian

Credit Card Travel Insurance Rules, in Lithuanian
​ Effective from 2017 07 01 to 2017 09 30
​ Effective from 2017 02 01 to 2017 06 30
​ Effective from 2016 07 01 to 2017 01 31
​ Effective from 2015 05 01 until 2016 06 30

Rules on Credit Limit Granting in the Payment Card Account to Private Individuals, in Lithuanian
​ Effective from 2017 09 25 to 2018 09 02
​ Effective from 2016 11 01 to 2017 09 24
​ Effective from 2016 03 01 to 2016 10 31
​ Effective from 2016 02 01 to 2016 02 29

Casco Insurance Rules, in Lithuanian
​ Effective from 2015 12 01 to 2016 01 04
​ Effective until 2015 12 01

Trade Finance, in Lithuanian
​ Rules for Providing Bank Guarantees, effective from 2016 06 15
​ Letter of Credit Purchasing Rules, effective from 2016 01 04 to 2017 02 28
​ Letter of Credit Purchasing Rules, effective from 2017 03 01 to 2017 09 30

ERGO Skėtis Terms and Conditions, in Lithuanian
​ Loan Insurance “ERGO Skėtis” Terms and Conditions, effective until 2017 06 30
From 2017 02 06 the Mortgage Borrower Unit-linked Life Insurance was discontinued.
ERGO Life Insurance SE Mortgage Borrower Unit-linked Life Insurance
The endowment insurance “Make Your Child’s Dream Come True” was discontinued from 2017 02 06
​ Endowment Insurance “Make Your Child’s Dream Come True” Rules 

Payment Card Accident Insurance (in Lithuanian, discontinued from 2017 04 26)
​ Card Holder Accident Insurance Terms and Conditions
​ Mandatory information that must be provided by the insurance intermediary to customers

Personal insurance
 Insurance rules valid until 2018 06 15 on Lietuvos Draudimas website, in Lithuanian

Rules for Servicing of Payment Cards
​ Rules for Servicing of Payment Cards valid until 2018 11 04, in Lithuanian

SMS Service
​ 
SMS service agreement, in Lithuanian

Luminor | Nordea archive

General Rules on the Provision of Services
​ Effective from 2018 05 25 to 2018 07 31​
​ Effective from 2017 10 01 to 2018 05 24
​ Effective from 2016 11 01
​ Effective from 2016 07 01
​ Effective from 2015 12 01
​ Effective from 2015 01 01
​ Effective from 2014 04 01
​ Effective from 2013 10 07
​ Effective from 2012 06 25

Banking packages
​ 
Luminor | Nordea conditions of banking packages for private customers, effective from 2018 02 01 to 2018 07 31

Credit Card Travel Insurance Rules
​ 
Nordea Credit Travel Insurance Terms and Conditions, effective to 2018 03 31
​ Nordea Gold Travel Insurance Terms and Conditions, effective to 2018 03 31
​ Nordea PINS Mastercard Travel Insurance Terms and Conditions, effective to 2018 03 31
​ Nordea Platinum Travel Insurance Terms and Conditions, effective to 2018 03 31
​ Nordea Mastercard Business Travel Insurance Terms and Conditions, effective to 2018 03 31
​ Nordea Travel Insurance Claim Form, effective to 2018 03 31

Nordea Cards Issuance and Usage Terms and Conditions
​ Description of the terms on Mastercard cards issuance and usage for private persons, effective to 2018 07 31
​ Description of the terms on Mastercard Platinum cards issuance and usage, effective to 2018 07 31
​ Description of the terms on Mastercard cards issuance and usage for corporate customers, effective to 2018 07 31
​ Description of the terms on Mastercard cards issuance and usage for private persons, effective to 2016 05 09
​ Description of the terms on Mastercard Platinum cards issuance and usage, effective to 2016 05 09
​ Description of the terms on Mastercard cards issuance and usage for corporate customers, effective to 2016 03 31
​ Description of the terms on Mastercard cards issuance and usage for corporate customers, effective to 2014 12 06

Home Insurance Rules, in Lithuanian
​ Luminor | Nordea home insurance rules - insurer "IF", effective until 2017 09 30
​ Luminor | Nordea home insurance rules - insurer "IF", effective until 2014 10 01

Purchase Insurance
​ Nordea Mastercard Purhcase Protection Insurance Terms and Conditions, effective to 2018 03 31
​ Notification of Insurance Loss Associated with Mastercard Card Purchase, effective to 2018 03 31

Claims

Claims Luminor Bank AB
Procedure to Receive and Examine Complaints/Responses, Luminor Lizingas UAB, in Lithuanian