Terms & Conditions | Luminor

Check out Luminor Bank Terms & Conditions of Service.

 General Rules on the Provision of Services (D) (effective from 2017 10 01)
 Payment Service Rules (D) (effective from 2017 10 01)
 General Rules on the Provision of Services (N) (effective from 2017 10 01)
 Bylaws of Luminor Bank AB (effective from 2017 11 09, in Lithuanian)
 Licence of Luminor Bank AB

Bank Guarantees

 Rules for Providing Bank Guarantees (effective from 2017 10 01, in Lithuanian)
List of qualified certification service providers and registration agencies (in Lithuanian)

Bank accepts the following file formats of digitally signed documents: pdf, ADOC

Casco Insurance

 Casco Insurance Rules (effective from 2016 01 04, in Lithuanian)
 Casco Insurance Memo (effective from 2016 01 04, in Lithuanian)

Consumer Loan

 Loan Insurance “ERGO Skėtis” Terms and Conditions (effective from 2017 07 01, in Lithuanian)
Rules on Consumer Loan Granting (in Lithuanian)

Home Insurance

 Luminor | DNB Home Insurance Rules - insurer "Lietuvos draudimas" (effective from 2016 08 15, in Lithuanian)
 Luminor | Nordea Home Insurance Rules - insurer "IF" (effective from 2017 10 01, in Lithuanian)

Letter of Credit

 Letter of Credit Purchasing Rules (effective from 2017 10 01, in Lithuanian)

Telephone banking services
Endowment Insurance “Make Your Child’s Dream Come True” (discontinued)

From 2017 02 06 the endowment insurance “Make Your Child’s Dream Come True” was discontinued.

Endowment Insurance “Make Your Child’s Dream Come True” Rules (in Lithuanian)

Luminor | DNB archive

 Bylaws of Luminor Bank AB (effective from 2017 10 01 to 2017 11 08, in Lithuanian)

Bylaws of AB DNB bankas

 Bylaws of AB DNB bankas

General Rules on the Provision of Services

 Effective from 2016 01 04 to 2017 09 30
 Effective from 2014 07 21 to 2016 03 01
 Effective from 2013 08 26 to 2014 07 20 
 Effective from 2012 06 18 to 2013 08 25
 Effective from 2006 05 12 to 2012 06 17 (in Lithuanian)

Payment Service Rules

 Effective from 2017 03 01 to 2017 09 30
 Effective from 2017 02 01 to 2017 02 28 (in Lithuanian)
 Effective from 2016 11 01 to 2017 01 31 (in Lithuanian)
 Effective from 2016 04 01 to 2016 10 31 
 Effective from 2016 02 29 to 2016 03 31  (in Lithuanian)
 Effective from 2016 01 01 to 2016 02 28
 Effective from 2013 08 26 to 2015 12 31
 Effective from 2012 06 18 to 2013 08 25
 Effective from 2010 03 08 to 2012 06 17 (in Lithuanian)

Credit Card Travel Insurance Rules

 Effective from 2017 07 01 to 2017 09 30 (in Lithuanian)
 Effective from 2017 02 01 to 2017 06 30 (in Lithuanian) 
 Effective from 2016 07 01 to 2017 01 31 (in Lithuanian) 
Effective from 2015 05 01 until 2016 06 30 (in Lithuanian)

Rules on Credit Limit Granting in the Payment Card Account to Private Individuals

 Effective from 2016 11 01 to 2017 09 24 (in Lithuanian)
 Effective from 2016 03 01 to 2016 10 31 (in Lithuanian)
 Effective from 2016 02 01 to 2016 02 29 (in Lithuanian)

Casco Insurance Rules

 Effective from 2015 12 01 to 2016 01 04 (in Lithuanian)
 Effective until 2015 12 01 (in Lithuanian)

Trade Finance

 Rules for Providing Bank Guarantees (effective from 2016 06 15, in Lithuanian)
 Letter of Credit Purchasing Rules (effective from 2016 01 04 to 2017 02 28, in Lithuanian)
 Letter of Credit Purchasing Rules (effective from 2017 03 01 to 2017 09 30, in Lithuanian)

ERGO Skėtis Terms and Conditions

 Loan Insurance “ERGO Skėtis” Terms and Conditions (effective until 2017 06 30, in Lithuanian)

From 2017 02 06 the Mortgage Borrower Unit-linked Life Insurance was discontinued.

ERGO Life Insurance SE Mortgage Borrower Unit-linked Life Insurance (in Lithuanian)

Payment Card Accident Insurance (discontinued)

 Card Holder Accident Insurance Terms and Conditions (in Lithuanian, discontinued from 2017 04 26)
 Mandatory information that must be provided by the insurance intermediary to customers (in Lithuanian, discontinued from 2017 04 26)

SMS Service

 SMS service agreement (in Lithuanian)

Luminor | Nordea archive

General Rules on the Provision of Services

 Effective from 2016 11 01
 Effective from 2016 07 01
 Effective from 2015 12 01
 Effective from 2015 01 01
 Effective from 2014 04 01
 Effective from 2013 10 07
 Effective from 2012 06 25

Credit Card Travel Insurance Rules

 Nordea Credit Travel Insurance Terms and Conditions (effective to 2018 03 31) 
 Nordea Gold Travel Insurance Terms and Conditions (effective to 2018 03 31)
 Nordea PINS Mastercard Travel Insurance Terms and Conditions (effective to 2018 03 31)
 Nordea Platinum Travel Insurance Terms and Conditions (effective to 2018 03 31) 
 Nordea Mastercard Business Travel Insurance Terms and Conditions (effective to 2018 03 31) 
 Nordea Travel Insurance Claim Form (effective to 2018 03 31)

Nordea Cards Issuance and Usage Terms and Conditions

 Description of the terms on Mastercard cards issuance and usage for private persons (effective to 2016 05 09)
 Description of the terms on Mastercard Platinum cards issuance and usage (effective to 2016 05 09)
 Description of the terms on Mastercard cards issuance and usage for corporate customers (effective to 2016 03 31)
 Description of the terms on Mastercard cards issuance and usage for corporate customers (effective to 2014 12 06)

Home Insurance Rules

 Luminor | Nordea home insurance rules - insurer "IF" (effective until 2017 09 30, in Lithuanian)
 Luminor | Nordea home insurance rules - insurer "IF" (effective until 2014 10 01, in Lithuanian)

Purchase Insurance

 Nordea Mastercard Purhcase Protection Insurance Terms and Conditions (effective to 2018 03 31)
 Notification of Insurance Loss Associated with Mastercard Card Purchase (effective to 2018 03 31)

Claims