Changes to Luminor Payment Service Rules from 5 October 2025

Dear customer,

We’re making some changes to the Luminor Payment Service Rules from 5 October 2025, as required by the EU Instant Payments Regulation.

What’s important to know?

Verification of Payee

From 5 October 2025, we’re introducing a new security feature in our internet bank and mobile bank to help ensure your money reaches the person it’s intended for.

• Whenever you initiate a transfer in euros, we’ll check if the payee’s name matches the bank account number you’ve provided.
• You will see the results of this check, allowing you to decide whether to proceed.

Instant credit transfer

From 5 October 2025, the updated Payment Service Rules will take effect. They will include information about instant credit transfers—what they are and how they work. Such transfers are processed immediately, 24 hours a day, and on any calendar day.

You can find the updated Payment Service Rules here.

Instant credit transfer limit

From 5 October 2025, your instant credit transfer limit will match your current payment transaction limit. You don’t need to take any additional action.

• You will be able to check the instant credit transfer limit in your internet bank.
• You will be able to change the instant credit transfer limit yourself in the internet bank, if you wish.

If you accept our changes, you don’t need to do anything, we’ll apply them from 5 October 2025.

If you don’t accept the changes, you have the right to withdraw from the service agreements affected by these changes immediately and without charge. In this case, you need notify us in writing by 4 October 2025 and fulfil the obligations of these agreements.

Thank you for using our services!
Luminor