To make purchases with payment cards even more secure, starting from 14 September the protection of such payments is enhanced.

If a contactless transaction is declined without the exact reject reason, please repeat the payment by inserting your card into POS terminal and confirm your purchase by entering your PIN code.
Such situation is possible due to the EU regulation which aims to increase payments security, taking effect from the mentioned date. Not all merchants have had enough time to prepare for meeting the EU regulation requirements before the mentioned date. Due to that failed payments with payment cards in a contactless mode may occur from time to time while paying for goods or services inside Lithuania or abroad.

Should you have any questions, please contact us by writing a message in your Internet Bank or call 1608.

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