Dear customer,

Starting from 2 January 2019 there will be changes to Luminor’s General Business Terms (the Terms) and Privacy Policy.

Changes in General Business Terms 

The new unified Terms will replace currently applicable Luminor Bank AB General Rules on the Provision of Services of the Bank (D) and Luminor Bank AB General Service Rules (N) documents and will apply to all Luminor customers, products and services.

The Terms regulate the main aspects of relations between the bank and its customers and set general rights and obligations of the customer and the bank related to performance of any agreement or transaction with the bank.

We encourage you get acquainted with all the terms and conditions of Luminor General Business Terms that can be found in this link here.

Changes in privacy policy (applicable to private individuals)

Changes in bank’s legal structure, our aim to replace current shareholder’s financing with more self-sustainable funding in financial markets drives the need to update our Privacy policy as well.

Most important changes:

We encourage you get acquainted with complete Luminor’s privacy policy that can be found in this link here.

In case of any questions, please do not hesitate to contact our 24/7 customer support by calling 1608 or writing an e-mail to

Best regards

Making banking delightfully easy