Remote services | Luminor

Time is the most valuable asset. We value time here at Luminor; that's why you can take care of most of your banking needs whenever you want and, above all, wherever you are in the world.

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Customer Support

It is important to keep your banking things in order. It can be easily done through our Customer Support available Monday to Friday 8 am - midnight, Saturday 8 am - 8 pm and Sunday 9 am - 4 pm. Just dial +370 5 239 3444. Luminor Customer Support will help you to solve your everyday questions easily. You can also book a longer consultation to make sure your banking needs are covered. A wide array of transactions and contracts can also be completed by phone.

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Luminor Web Chat

For urgent questions you can use our live chat service. By web chat, we can help you with general issues quickly, but as the channel is unidentified, we can’t do any transactions here yet. Our live chat service is available Monday to Friday, 8:30 am - 5 pm. Also we will be pleased to meet up with you on Facebook.

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Written Requests

Sometimes it is good to put things down on paper or in an e-mail. You are welcome to write us, too! Our friendly customer service team will address your questions and daily concerns quickly and will provide you with great solutions. Although e-mail is a very common way of communication, we recommend that you write to us through the internetbank to make sure the data moves through secure and identified channels.

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Online Meetings

Online meetings are the most convenient way to solve your banking needs as the time and place can be chosen by you! At Luminor we offer consultations Monday to Friday 8 am - 8 pm for private customers and 8 am - 5 pm for corporate customers. You can easily book a specific time for an online meeting by phone +370 5 239 3444. Online meetings are also suitable for those who want to become Luminor customers. For this service you just need a device with an internet connection and a microphone.

Manage your finances easily with Luminor