You can choose one of these insurance companies: 

• Lietuvos draudimas AB (incl. PZU Kindlustus as AB “Lietuvos draudimas “Eesti filial)
• AAS BALTA
• Balcia Insurance SE
• If P&C Insurance AS
• ERGO Insurance SE
• Seesam Insurance AS
• ADB Gjensidige
• Compensa Vienna Insurance Group ADB
• AAS BTA Baltic Insurance Company
• Swedbank P&C Insurance AS

The Rules on Real Estate Related Credit Provision state that Luminor Bank AS Lithuanian Branch (branch code 304870069) should be specified as the beneficiary. According to these rules, if the property is damaged, the insurance payout will either be used to pay off the remaining loan or repair the damaged property. If your personal belongings or other non‑real estate items are damaged, the payout will be made directly to you.

In case of an insured event, you need to contact your insurance company as soon as possible. They will assess the situation and calculate the insurance payout. If the property is damaged, the insurance compensation will be used either to cover the outstanding loan amount or to repair the damaged property. If your personal belongings or other non‑real estate items are damaged, the compensation will be paid directly to you.

The following main risks should be covered in the collateral insurance agreement:

• Fire‑related risks.
• Natural disaster‑related risks.
• Water damage (leakage, engineering system accidents) related risks.
• Third‑party damage (for example, theft, vandalism, robbery).

The amount of insurance should not be less than the property’s replacement value. All insurers have this value specified in their insurance terms and conditions. The amount of insurance does not have to match the credit balance.
Required minimal Recovery/Renewal/Replacement value for apartments and private houses: From 1200 EUR/m² (if construction material is wood only – from 1300 EUR/m²).

You can sign an insurance agreement either for the full term of your loan or for one year. If you choose to sign an agreement for the full term of the loan, you don’t need to do anything. If you sign an agreement for one year, you will need to extend it or sign a new agreement after a year.

Unless your credit agreement states otherwise, you need to provide us with a new insurance policy 14 days before your current policy expires. Please send the insurance policy in PDF format at [email protected].

Insuring your real estate is essential to protect your investment against potential losses such as fire, natural disasters, or other unforeseen events. The Rules on Real Estate Related Credit Provision state that the mortgaged property must be insured for the entire duration of the loan agreement to ensure loan repayment even in the event of unexpected damages.

The Rules on Real Estate Related Credit Provision, state that the mortgaged property must be insured for the entire duration of the loan agreement.

Yes, you can change your insurance company. First, you can contact us to request an offer Home Insurance Application, or you can choose another insurance company, and indicate Luminor Bank AS Lithuania branch (branch code 304870069) as the beneficiary. Then, contact your old insurance company, ask them to cancel the existing insurance agreement, and provide the new insurance agreement to them.

Please also email the new insurance contract to us at [email protected].

You’re receiving SMS and emails about missing property insurance because we noticed that the insurance for your mortgaged property.

We are sending you SMS texts and emails because we do not have information about your mortgaged property insurance, or because your insurance has expired or needs to be renewed. Insurance protects both your interests and ours. If you have already renewed or extended your insurance agreement, please send us a copy in PDF format at [email protected].

If you have a valid insurance agreement, please check if the beneficiary is Luminor Bank AS Lithuanian Branch (branch code 304870069). If the beneficiary is correct, email us the insurance policy in PDF format at [email protected]. If the beneficiary is not Luminor Bank AS Lithuanian Branch (branch code 304870069), you need to contact your insurance company to update the policy and then send us a PDF copy of the updated policy at [email protected].

Over the years, the number of claims has increased significantly. To protect your assets and comply with new risk management practices, we have started more thorough monitoring. As part of this, we now ask customers to provide their valid insurance policies to better protect their mortgaged properties.

If you do not have a valid insurance policy, you can contact us to request an offer, or you can choose another insurance company, sign an insurance agreement, and send the insurance policy in PDF format to us at [email protected].

According to the credit agreement, if we don't have proof that your property is insured, we can insure it ourselves and deduct the cost from your loan account without needing your permission.