Consultation topic

Are you a Luminor customer?

You have questions on how to become our new customer

You can become a private Luminor customer without leaving home. Everything is simple and fast. See Become a Customer for more information. If you still have not found the answer to your question, please register for the consultation.

You have questions about payment cards

Typically, 4 out of 5 customers find answers to their questions on the FAQ. Cards. If you still have not found the answer to your question, please register for the consultation.

You have questions about Smart‑ID

Typically, 4 out of 5 customers find answers to their questions on the Smart-ID FAQ. If you still have not found the answer to your question, please register for the consultation.

You have questions about accounts

Typically, 4 out of 5 customers find answers to their questions on the Bank Account FAQ. If you still have not found the answer to your question, please register for the consultation.

You have questions about Internet bank

Typically, 4 out of 5 customers find answers to their questions on the Luminor Internet bank FAQ. If you still have not found the answer to your question, please register for the consultation.

You have questions about transfers in euro

Typically, 4 out of 5 customers find answers to their questions on the Private Transfers in Euro FAQ. If you still have not found the answer to your question, please register for the consultation.

You have questions about banking packages

Typically, 4 out of 5 customers find answers to their questions on the Banking packages FAQ. If you still have not found the answer to your question, please register for the consultation.

You have questions about Mobile bank

Typically, 4 out of 5 customers find answers to their questions on the Mobile Bank FAQ. If you still have not found the answer to your question, please register for the consultation.

You have questions about Housing loan

Typically, 4 out of 5 customers find answers to their questions on the General information about Housing loan and Idea loan. If you still have not found the answer to your question, please register for the consultation.

You have questions about Consumer loan

Typically, 4 out of 5 customers find answers to their questions on the Consumer Loan Conditions. If you still have not found the answer to your question, please register for the consultation.

You have questions about savings

Typically, 4 out of 5 customers find answers to their questions on the My Savings Goals FAQ. If you still have not found the answer to your question, please register for the consultation.

You have questions about insurance

Typically, 4 out of 5 customers find answers to their questions on the Insurance page. If you still have not found the answer to your question, please register for the consultation.
You can visit the Customer Service Center without prior registration

We usually complete this operation within 15 minutes, so you can come to the Customer Service Center without prior registration. If you do not want to wait in line and want to be serviced at a pre-arranged time, or want to perform several operations at once – continue registration.