The list of companies, which are contracted by Luminor (Processors)

We may hire other companies to perform to you Services on our behalf, maintain and develop our IT systems, help us to provide you Services, implement applicable legal requirements, etc. If as a result we share your Personal data with such company it is considered to be Personal data processor (hereinafter – Processor) and Luminor will be considered Personal data Controller. Processors are allowed to access your data only to deliver services we have hired them to provide and are prohibited to use Personal data for any other purposes (e.g. we may subcontract company to print and prepare and send standard information letters to our customers and for this we need to share address data, but such company is not allowed then to use received data to market it’s own services or share your data with anyone else). Needless to say, our relations with Processors are regulated by written agreements and they are required to maintain confidentiality, ensure technical and organizational means to ensure data security.
Luminor Bank AS Lithuanian branch

Name of processor Registration number The nature of services provided
DNB Bank ASA 984 851 006 Correspondent bank and payment processing services
Nordea Bank AB 516406-0120 Correspondent bank and payment processing services
Microsoft Ireland Operations Ltd - IT, hosting services
UAB Creditinfo Lietuva - Credit Bureau services
Evry Card Services Baltijas Filiale 40103476464 Payment card personalization services
Evry Card services AS 981931114 Payment card personalization services
UAB Falck Lietuva   Additional benefits for Luminor customers
SIA Cube Agentūra 44103066717 IT, web design services
Telia Lietuva, AB 121215434 IT services
Worldline Lietuva UAB 120725338 Payment processing services, ATM maintenance services
 
UAB FITEK LT 111629419 E-account service provider
UADBB BALTO LINK: - Insurance broker services
AB LIETUVOS PAŠTAS 121215587 Providing printing and enveloping services
PINS.CO SIA 40103273540 Additional benefits for Luminor customers
QUESTBACK OY 981547632 Poll service
UAB ASHBURN INTERNATIONAL 111637661 Payment processing services, POS terminal maintenance services
UAB ITEMA 300155306 Marketing services
UAB METASITE BUSINESS SOLUTIONS 300066544 IT, web design services
UAB LUMINOR BŪSTAS 300631876 Real estate broker services
UAB Inventi 302641851 IT services
BSS IT UAB 135979659 IT services
Bank of New York Mellon SA/NV, London Branch 000818 Investment services
Archyvų sistemos AB 122263236 Archive services
HSBC Trinkaus & Burkhardt AG 365684514 Investment services
EESTI POST 10328799 E-invoices creation, sending and administering services
UAB Synopticom 300650435 Poll service
Abide Financial Ltd 7508665 Reports preparation services
Globe Tax Services Inc - Tax refund services
Reisswolf LT UAB 302484161 Archive services
UAB Damona ir ko 1358686610 SMS services
ANVERSAS MB 304695716 Reports preparation services
Lux Clara Baltica, MB 304695716 Reports preparation services
Baltic Underwriting Agency AB (BUNDA) 303489019  
225259240 
Insurance brokerage services
ETRONIKA UAB 125224135 Electronic authentication services
DIGITAL MIND JSC 40003761569 IT services
Nordea Bank AB Denmark branch - Depository services
Nordea Bank AB Finnish branch - Trading in financial instruments
BLOOMBERG TRADING FACILITY LIMITED - Trading in financial instruments
NASDAQ Nasdaq CSD SE 110057488 Depository, stock exchange services
AIG Europe Limited 1065685-5  Payment card holders insurance services
Saxo Bank A/S 15731249 Depository services, trading in financial instruments
Dokobit UAB 301549834 Signing of documents by e-signature
Fair Isaac Germany GmbH HRB94074 AML/CFT/ Sanctions/ FATCA/ CRS monitooring and reporting IT solution provider
Deloitte Latvia SIA 40003247787 Data testing
Publicum Financial Communications, UAB 301790575 Invitations to events for customers
Ondato UAB 303342439 Assistance in remote customers onboarding process
SIA Nordigen Solutions 40103982535 IT services

Luminor lizingas, UAB

Name of processor Registration number The nature of services provided
Luminor Bank AS Lithuanian branch 304870069 Marketing, sales channel services
Dealers of the assets that are financed by UAB Luminor lizingas under financial, leasing or operating lease or loan agreements - Sale of vehicles, equipment, cooperation in providing leasing services
 
UAB Creditinfo Lietuva 111689163 Credit Bureau services
UAB FITEK LT 111629419 E-pay services
UADDB AON BALTIC  110591289 Insurance brokerage services
Microsoft Ireland Operations Ltd - IT, hosting services
Archyvų sistemos AB 122263236 Archive services
UAB Baltijos realizacijos centras 111623156 Car sales services
UAB Autopark 125691822 Car sales services
UAB Baltijos inkaso 300032638 Debt prevention and management services
UAB CCS-customers care services 302701939 Debt prevention and management services

Luminor investicijų valdymas, UAB

Name of processor Registration number The nature of services provided
Luminor Bank AS Lithuanian branch 304870069 Marketing, sales channel services
AB LIETUVOS PAŠTAS 121215587 Providing printing and enveloping services
Microsoft Ireland Operations Ltd - IT, hosting services